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A bot has the ability to answer any query immediately. In fact, virtual assistants are able to answer 90% of frequently asked questions and allow response times to be optimized by up to 99% . Thus, they can resolve the simplest questions on their own, with the option of transferring communication to ...

Social Commerce: accompanying the customer is the key
WhatsApp is one of the most widely used instant messaging apps, with over two billion monthly active users worldwide . Given its popularity, it is ideal for connecting brands with their customers in a close and friendly way.

In this way, you can ...

Thanks to a unified customer service platform, you will not only be able to manage various messaging channels in an omnichannel manner, but you will also be able to centralize information to personalize each interaction as much as possible.

Fintech companies can thus integrate conversational ...

Verified channel: you create a company profile that you can verify, generating trust and security in customers.
Multi-agent support: By connecting the WhatsApp API with an interface like Auronix Chat, you have the possibility of connecting all sales or customer service agents to the same chat and ...

Smart chatbots have positioned themselves as an excellent alternative for all types of companies that receive high flows of communications with their clients, since they streamline processes and this, without a doubt, positively impacts the customer experience.

How does Artificial Intelligence ...

This is mainly due to the convenience and functionality that the platform offers users: real-time text messages, audio, video calls, sending images, web links, etc.

All this diversity of features has allowed WhatsApp to completely replace other list of estonia whatsapp phone numbers communication ...

You can monitor conversations in real time and receive reports with the most important KPIs for the company.
Ultimately, WhatsApp Business features are geared towards enhancing communication between brands and their customers, which is key for companies to maintain their competitiveness and increase ...

Since 2017, the application has launched different resources and modalities so that companies - of all sizes - have access to tools that allow them to professionalize communication with their clients.

Thus, today WhatsApp has 2 solutions for companies:

WhatsApp Business : Ideal for communication ...

If you want to take advantage of all these extra features specially designed for companies, the best option is to request it through a certified partner or third-party platform (official business solution providers authorized by WhatsApp) , such as Auronix .

All you need to do is contact us and ...

Most companies dedicated to mass communication via mobile or omnichannel will be able to help you, and one of them is Auronix . Don't forget to check out our guide on how to choose the best provider for your next technology project.

How much does the WhatsApp Business API cost?
While previously ...