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by mdsojolh633
Sat Dec 07, 2024 5:59 am
Forum: B2C Data
Topic: 14 Tips and Tools to Reduce Live Chat Agent Workload
Replies: 0
Views: 8

14 Tips and Tools to Reduce Live Chat Agent Workload

Technology developmentschanged business and consumer behavior.

Previously, customers would reach out to customer support via phone or email. They would have to wait in a queue until an agent became available. Businesses needed to invest in staff to reduce queue times and provide excellent customer ...
by mdsojolh633
Sat Dec 07, 2024 4:58 am
Forum: B2C Data
Topic: The Best Content Marketing Tips You'll Ever Need
Replies: 0
Views: 6

The Best Content Marketing Tips You'll Ever Need

Business strategies for finding target audiences are very different today than they were a few decades ago. The transition from traditional methods to effective digital world strategies has been difficult.

In today's digital age, content marketing is something you can do directly on YouTube ...