Increase purchasing volume?

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Increase brand awareness?
Generate leads?
3. Assign a key performance indicator or KPI to those goals.

4. Decide what resources or tools you need to execute and measure:

What is your budget?
Would you need to train your team to use them effectively and deliver a consistent brand experience?
5. Make sure the strategy fits with your brand's objectives:

What key messages will be communicated in line with your brand identity and tone?
Is it appropriate to automate on that channel? Would you win or lose in personal connection?
2. Choose the platforms where your potential customers are
The goal is to attract them to your website or store through personalized conversations. They are undoubtedly more likely to buy than those you can attract, for example, with an SEO strategy.

So, first things first? Create an inbound marketing indonesia telegram data strategy tailored to each channel to attract them with useful and relevant content and start conversations.

For example, a tech store can use a chatbot on its Facebook page and share exclusive discount codes to encourage brand engagement and direct purchase.

You don't have to be managing each channel separately, as platforms like Brevo Conversations Platform allow you to keep track of all your conversations in a single inbox . On the free plan, you can start by integrating your email messages and chats . And if you need more later, incorporate your WhatsApp communications, social networks, calls and video conferences.

3. Install a live chat on your website and close more orders
Thanks to this tool, you can communicate in real time with the person who enters your e-commerce and compares different laptop models. At that moment, the live chat window opens with an automatic message asking if they need help.

If you need it, your agents will be there to answer any purchase questions instantly.