With the advancement of mobile, the experience and demands have become greater, meaning that consumers are no longer content with less. Higher quality and faster 4G signal, accessible pages, relevant content and innovative formats are some of the minimum requirements. So much so that we now treat behavior as micro-moments and use our cell phones for practically everything: from finding out something, asking for suggestions, sharing ideas and even paying bills, shopping and listening to music.
So your company must be vigilant and ensure good usability china phone number data for the customer, both on desktop and mobile. Google research shows that if the mobile experience is poor, the likelihood of the customer buying from a brand again is 62% lower.
The premise of speed guarantees compliance with one of the fundamental points for success in your relationship with customers: putting the consumer first, prioritizing experience over technology.
A slow-loading website doesn’t just irritate users, it also hurts your business. If a page takes more than three seconds to load, the chances of them being abandoned increase enormously:
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