What is Microsoft Viva Sales?

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What is Microsoft Viva Sales?

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Microsoft Viva Sales is an application that helps automate data entry and provides salespeople, using Microsoft 365 Artificial Intelligence and Microsoft Teams, with personalized information and recommendations about their customers so they can be more connected with them.

Viva Sales enriches any CRM , as this new tool acquires any relevant data or information from clients and businesses that are in Teams, Outlook and Office applications such as Excel, PowerPoint hungary whatsapp resource and Word, and integrates them automatically. This helps to have a much more complete view of the client, which in turn helps salespeople to improve the loyalty of these clients and optimize follow-up.



Source: Microsoft



Microsoft Viva Sales Features
Add clients to your Excel list and manage relationships easily.
Use @ in Microsoft Teams to send customer details to your coworkers.
Improve understanding with conventional intelligence call summaries and call action items.
Download your customer list to see everything your way, Microsoft Viva Sales keeps it up to date.


Reasons to consider Viva Sales: A new way to sell
As we mentioned at the beginning, companies' commitment to the hybrid work model means that salespeople make more online visits and use cloud tools such as chats, email and OneDrive to connect with clients and close projects or sales. In addition, they also need to access their CRM several times a day to upload all the information collected in these online meetings and keep both themselves and the sales manager up to date with their accounts, opportunities, etc.
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