Popular and where to strengthen your marketing and sales activities. The situation is different. A holiday to the Costa del Sol was chosen The flight was booked But something went wrong The customer did not pay. Where the problem occurred When filling out the order or at the payment stage Using professional tools to analyze the behavior on the website You can determine at which stage the purchase process was interrupted. By checking the user flow you can create scenarios for further communication. In this case, three hours later you can send an email with the flight offer the user.
Had previously viewed and information about your readiness to help solve the problem. Identifying the problem so quickly can have a positive impact on sales. What if a customer announces a vacation to his boss but cant find a germany whatsapp resource flight to the Costa del Sol on the given date and budget? Suggest an alternative solution. Use the information you have about the vacation date, airport and similar prices. Maybe the Canary Islands or Barcelona will become equally attractive tourist destinations and the customer will end up choosing the flight. It is important that the message is dynamic, personalized and sent.
Quickly. The customer doesnt have time to run to the competition. This simple example shows why it is important to be versatile. Put yourself in the shoes of your customers flexibility when shopping is the most important thing for them. To create a perfect personalized offer you must have relevant, specific information. Effective communication is not everything Acquiring customers through effective communication is not everything. You cant forget about customer service. However, this takes time and spending time costs money. So what is the best way to invest your money? For which customer should you invest a whole day .
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