What is Cognito Forms? Cognito Forms is an online form building platform that allows users to create custom forms and collect information efficiently and securely. With Cognito Forms, users can create contact forms, event registration forms, surveys, quizzes, application forms, and more. The platform offers a wide range of customization tools, allowing users to adjust the appearance of their forms to fit the brand and design of their website or app. It is also possible to include advanced features such as conditional logic, conditional fields, integrations with payment services, integrations with marketing automation tools, and much more.
Cognito Forms is designed to be easy to use, so even users without programming experience can create complex forms with ease. Additionally, the platform offers robust security options, including data encryption and two-factor authentication, ensuring that user information is protected at all times. WhatsApp <--> Cognito Forms What is Callbell? Callbell is a B2B SaaS platform focused on communication between companies and customers through messaging platforms. It is a collaborative chat tool to which companies can connect their Facebook page , a WhatsApp account via WhatsApp Business API , Instagram Business and Telegram to centralize support channels and offer a better experience to the end customer, all in a centralized solution.
With Callbell, you can centralize all your conversations from multiple instant messaging channels on a single platform, allowing sales and support teams to respond faster and more efficiently to customers without having to switch applications. Additionally, Callbell has integrated automation tools that allow you to send predefined responses to customers cameroon telegram database based on their requests or initiate automated customer service processes based on your needs. With Callbell's advanced analytics and reporting, you can monitor team performance, conversation metrics, and the effectiveness of communication strategies used. How to Integrate WhatsApp with Cognito Forms – Main Method If you haven't already, you must first: 1) Create a Callbell account and integrate WhatsApp Business API 2) Create a Cognito Forms account .
After completing the setup process, you will have access to the Callbell API Documentation to integrate your business WhatsApp account with Cognito Forms according to your needs. There are several examples of how this integration can improve your business processes: 1) Create and get contacts and leads on WhatsApp using Cognito Forms By implementing this integration, automatic synchronization of contacts generated in Cognito Forms with Callbell will be achieved. A concrete example would be to create a form in Cognito Forms to collect WhatsApp contacts and classify them through a series of questions. Thanks to Callbell's API connection, every time someone fills out the form in Cognito Forms, a new contact will be automatically created in the Callbell platform, including all the information collected in the form.