The multi-product message format enables businesses to engage in marketing dialogues with up to 30 products in their inventory. Users have the ability to view these products and add them directly to their shopping cart to proceed with the purchase.
These messages give businesses the ability to feature exclusive product czech republic whatsapp number data 5 million selections, significantly increasing conversion opportunities. Thanks to WhatsApp’s two-way communication, your products are at your potential customers’ fingertips in just a few taps, taking the shopping experience to a whole new level.
Below are some use cases throughout the customer journey for this new feature and how it not only removes friction in the purchasing process, but also allows customers to find what they need and discover new relevant products, all without ever leaving the conversation. Welcome to the era of personalized, hassle-free shopping!
Discovery: Connect with customers and help them make purchasing decisions with Multi-Product Messaging.
Use case : Your business sends personalized product recommendations to customers based on their interests to increase conversions and sales.
Checkout: Help interested consumers complete their purchase by offering personalized lists of the products they need before they checkout.
Use case : Your business suggests relevant additional products to the customer before checkout to increase their ticket with additional items.
What are multi-product messages
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