Integration of artificial intelligence to better understand customers
various integrations with existing tools
reinforced security measures
a visual builder to easily create chatbot without much coding.
Prices
ibm watson assistant offers a free lite plan as well as enterprise pricing. The latter is fully customizable for companies: the price will vary depending on your needs.
Their plus plan includes a base cost of $140 per month, with additional costs for more integrations, additional mau, and additional ru.
3. Kore.ai
kore.ai offers a multifaceted conversational ai platform designed for enterprises and small businesses, aimed at improving customer, employee and agent experiences.
The platform stands out for its no-code approach, allowing users to singapore phone numbers create intelligent virtual assistants (iva) without programming knowledge. It also offers low-code options for deeper customization.
Kore.ai also focuses on security and regulatory compliance, crucial for sensitive sectors such as banking and healthcare. Analysis and reporting tools provide insights to optimize customer service strategies.
The platform's adaptability to different sectors, from banking to healthcare, helps companies streamline processes and improve interactions with customers. Kore.aila platform's free trial option allows businesses to evaluate whether it fits their specific needs.
Overall, kore.ai positions itself as a comprehensive solution for creating and managing ai-based customer interactions, with the goal of improving efficiency and customer satisfaction across various industries.
Main features
support for more than 120 languages and channels
pre-designed bots for various sectors
advanced dialogue management
prices
kore.ai offers two pricing plans: standard and enterprise. They do not include a fixed price for either plan, but instead offer a personalized service for their users.
Their enterprise plan includes all of their standard offerings, as well as unlimited notifications, unlimited dialogues in their builder, unlimited faqs, and an increased rate limit per minute from 200 to 1,200 requests.
4. Dialogflow
dialogflow is a conversational ai platform developed by google, offering two editions: dialogflow cx (advanced) and dialogflow es (standard).
Facilitates 24/7 customer self-service through virtual agents and interactive voice response (ivr) systems capable of managing routine tasks and queries, while providing a seamless transition to human agents for complex issues.
Dialogflow enables many forms of conversation across various platforms, guaranteeing instant and accurate answers to the most common questions.
Regarding its choice of llms, dialogflow is always based on google ai.