AI agents and chatbots are achieving mass adoption rates across industries, from customer service to back-office operations to e-commerce. Companies that are slow to adopt them will suffer the consequences of missing out on the AI wave.
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How to create AI agents: complete guide in 2024
Creating your own AI agents has never been easier. Here we explain how to get started.
sarah chudleigh
'create ai agents' on blue and black background.
In recent years, AI agent technology has advanced by leaps and bounds, meaning that today anyone with a computer can create their own AI agent.
AI agents are one of the top AI trends, and are expected to continue their rapid adoption across all industries.
Whether you're automating processes or creating an AI assistant, this guide will walk you through the steps necessary to create your own LLM-based AI agent.
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define your scope of action
The first step in creating an AI agent is simple: what is it going to do? Start by clearly defining your agent's purpose.
There are many applications of AI agents in the real world. Identifying the purpose of yours will determine what capabilities it will need, which will determine the platform you use.
An AI sales agent helps users by answering product questions, recommending options, comparing models, and providing pricing details.
A customer service AI agent resolves customer issues, shares resources like FAQs or videos, and resolves technical issues.
An AI lead generation agent sends specific follow-ups via email or platforms such as WhatsApp, captures information through conversations and synchronizes the data with the CRM to speed up follow-up.