Some freelance specialists (who often have orders way over their heads), but also agencies, or conversely clients or even entire companies, have not yet managed to break away from the old email-phone work system . Problems often arise and we can hear repeated complaints - the programmer does not respond to emails, does not respond to assignments, does not even answer the phone anymore, not even half of the things the client sent are on the website after a year. And when confronted, we hear complaints from the other side from the developer that he did not even know about half of the things in the assignment, refuses to do the other half because it is not a clear assignment, communication is poor and, in the worst case, the client does not even pay anymore. Does this remind you of anything?
According to some, this is how project management can be carried out.
We understand that it is not easy to change the approach and start using new software. That procedures established over the years are difficult to change and require considerable effort. However, if there is no agreement united kingdom phone number list and acceptance of a system for organizing work – whether it is a larger solution like Basecamp – or even a simple to-do list (if you know, RIP Wunderlist ), a problem usually arises. Project management can end up as a nightmare as in the picture above. Black text is the client's assignment, plused and appropriately colored are the counterparty's responses, green is then marked with new ideas and additions, which often arise even in the middle of creating an originally simple website. After a few rounds of emails, one party typically stops enjoying the whole communication, or runs out of colors. And there is a problem. Even a simple YES/NO answer requires knowledge of previous communication, time to separate new requirements from the communication, etc.
Even a small task can get off to a good start
Basecamp solves the above problems by allowing you to create a clear system of tasks that can be seen by each of the project participants, including the client and their employees, or possibly a third party (psychologist, graphic designer, coder, system integrator). Imagine the above email, which is divided into individual tasks . The client, freelancer, project manager, programmer, director, accountant, SEO specialist or anyone else can comment on them. Instead of emails, each request is introduced in the project as a separate task (even if for 10 minutes), which can be discussed . The magic is that a separate task has its own thread and any communication does not consume the attention and time of other project participants.
Clear list of tasks in BaseCamp
Instead of email, where the scope of communication gradually increases, all tasks are divided into details in BaseCamp (picture above) . Whether it concerns changing the logo, changing the contact page, creating a new advertising campaign or anything else. You may say that because of a small editor and a new requirement, there is no point in climbing into Basecamp and dealing with bureaucracy. It is true, but only until
More people need to be involved in this type of editing.
further communication (edits, changes) will be linked to such an editor
In both cases above, email, Skype, or phone becomes a pointless means of assigning tasks, which wastes time for everyone involved.
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