This line says a lot about the new era that is coming, the era of digitalization where everything is just a click away.
A time when employees will be able to choose where to work, whether in the office or in the comfort of their homes, and traffic will not be a burden. An era where the challenge lies in the company's database system to determine the productivity rate of the employee as well as the success rate of the business.
Due to the arrival of the netherlands phone number library Coronavirus (COVID-19) that caused significant changes in our lives, immediate adjustments and solutions have been applied to the pandemic environment to keep businesses afloat.
Through the use of the Internet, software programs and online tools can be accessed that are easy to use for businesses to keep track of their employees, work, and the organization as a whole - even businesses in the healthcare sector specifically those that provide equipment used for exercise or training are using online solutions.
Since the pandemic has confined people to their homes, the Internet has been an unlimited source for searching for clinics and hospitals, outsourcing nurses, doctors and dentists, and booking appointments and consultations online.
It would also be more convenient if the doctor had an online presence so that they could be found through Internet searches and access the services offered by these health professionals.
Apart from online presence, there are also some factors behind any healthcare business that need to be considered to optimize operations in healthcare management.
Listed below are 5 online tools that every healthcare company should use:
Social Media
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First on our list is social media.
Social media is one of the best tools to help maximize the reach of audiences anywhere in the world. You only need one account to help an individual or an establishment get started. This platform is continuously innovated to make it all-in-one, accessible and available to healthcare businesses as well as their potential customers or patients.
Social media users are diverse, making it ideal for connecting with everyone. Maximize networking connections and help business growth by creating accounts for corporate and business pages that could help them increase their online presence.
Major social media platforms such as Facebook, Instagram, LinkedIn, Twitter and Youtube have been useful not only for creating personal profile accounts but also for the exposure of products and services as well as specialized services provided by healthcare professionals.
E-commerce is also one of the most important features present in social media in connecting businesses and consumers with each other as it has the option of creating marketing tools by using boost posts that expand the reach of the advertised product such as vitamins, medical supplies, and many more.
Ideal for healthcare businesses, e.g. pharmacies, to deliver medications to patients as COVID-19 restricts people from leaving unless the matter is an emergency.
Lead generation tool: poptin
OUTSTANDING
Poptin is an easy-to-use digital advertising system. It allows businesses to create pop-ups on websites even without knowing how to code using drag-and-drop templates.
It also provides category-based templates, custom tools, or others to create your ads according to your brand that can save you time in hiring graphic artists, designers, and even developers.
Poptin creates popups that are very easy to use and customizable because the interface is easy to navigate and there will be no configuration settings when it comes to different types of website programs as it is compatible with any website.
There are three main services that could be provided once a clinic decides to use Poptin. First, there are pop-up ads that are usually seen on some websites of all sizes and are triggered by a certain set of keywords or behaviors.
Secondly, there is the form; this is where the hospital acquires data, generates leads, and helps drive opportunities by allowing visitors to sign up, become part of the mailing list, and become exclusive paying subscribers. Patients will also receive their newsletters, which is also one of the customer retention factors. Being included in the email list could also help keep patients updated in case the clinic conducts monthly online consultation events, discounted medications, and medical missions.
The third is the autoresponder - an automatic thank you and welcome response that is triggered once the patient signs up to receive the form, a confirmation that the form has been well received so that patients can expect that they are now part of the mailing list, and also an indication of a responsive email.
If you want your clinic to increase brand awareness, Poptin will be your go-to tool to make it happen.
by Zoom
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Zoom is a widely used audio and video conferencing tool that allows the user to conduct client meetings, consultations, presentations, and project collaboration online and can simultaneously host at least 100 participants. By sharing the link provided for such a meeting or consultation, patients can easily access the zoom room.
It is also helpful in documentation as it has a special feature where the host can record the entire meeting for later reviews. This app can be accessed from desktops, laptops, and mobile devices so you can attend meetings anytime, anywhere with or without video.
The app also has a screen sharing feature that helps the presenter to continue with his presentation with the slides right next to him and ease of transition as he has full control of the screen and time to move to the next slides.
The host is the primary controller of the meetings. There is a feature where the host can mute/unmute participants’ audio to minimize unwanted noise , making it perfect for online health consultations that need instructions to be communicated clearly.
Sharing is easy because Zoom provides a variety of file sharing capabilities that are useful for delivering document recipes online.
Loose
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If you want to have direct and fluid contact with your team, Slack could help you with communication by creating your general plenum for the entire organization, as well as dividing them by department by creating exclusive channels no matter how many teams are needed. Creating these channels could help you distinguish who belongs to the pharmacy team, the obstetrics team, the pediatrics team, the surgery team, etc.
Small or large groups will still feel connected to each other and communication will no longer be limited to email alone. This app was also built to keep the team and company safe by providing limited access to its users.
This app helps the medical team to have real-time communication updates, as working remotely can be a challenge for team coordination and collaboration. If the medical team has an existing communication platform, the Slack app could easily be linked to third-party platforms and vice versa.
Google Drive
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Google Drive is an application commonly used as a repository for documents and other sensitive data. It is a highly secure online storage that is HIPAA or Health Insurance Portability and Accountability Act compliant. The administrator could provide access to selected users and determine the role of those who have access to the file for data privacy.
Data files that are often sent by patients, as well as test results, can be stored here by creating folders to keep the drive organized. Google Drive allows healthcare workers to receive patient information from any company-managed device.
It is also an application with additional functionality such as
1.) Google Sheets (spreadsheet) that helps record patient check-in and check-out time, any daily activities or checklists for easy reference by staff;
2.) Google Docs (Word file) which helps to obtain certifications, diagnoses, referral letters, patient narrative reports, etc.;
3.) Google Forms (fill in details) which helps in paperless patient data form, could help reduce the risk of errors while entering the details as it will be required to be filled accurately by the patient themselves or their representative. It is easy to navigate and share on any channel because it does not require any equipment to share files – you will just need a drive link to proceed.
