How to Generate High-Quality Leads via Telemarketing

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In fact, our first project with incept was in October, does that feel like years ago to you? Sam: Wow. This is crazy. Nathan: Incept has done a lot of different activities for qcs over the years. Maybe talk a little bit about the range of “types” of events you’ve done and what types your team enjoys best? Sam: One of the most interesting and valuable parts of our relationship with QCS is its breadth. We did the research work, sales, customer retention, etc.

It's exciting to have a partner who is both stable and fresh, and we will work australia phone number resource together to help everyone grow as individuals and as a partnership. Nathan: How is working with qcs different from other clients? Sam: Simply put, QCS is full of industry experts, which is rare for clients. They truly understand every aspect of the contact center business, whether it's technology, training, staff motivation or legislation; QCS are true experts and partners in every aspect of every activity.



Clients often outsource because they don't necessarily have these core capabilities in-house and therefore rarely work with someone who has the depth level of a quality control system. Nathan: From your perspective, what are the main benefits of working with qcs? Sam: Because of the industry expertise, the way the project gets started is more streamlined than in many other scenarios. Projects are planned, training and reporting are finalized, and we are usually able to start working toward success immediately, unlike typical settings at other events.