Telemarketing Campaign Specialist

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Noyonhasan574
Posts: 39
Joined: Thu Dec 05, 2024 5:46 am

Telemarketing Campaign Specialist

Post by Noyonhasan574 »

Ivr no one likes to be stuck in ivr. Rather than forcing callers to use an IVR, allow them to use text messages to get basic information. During the ivr introduction process, add a message that allows the caller to text a keyword to a specific number (such as help) and then use the text message platform's autoresponder feature to send back a template message. The first text can instruct the sender to use a menu to display a list of commands. Commands can include time, location, or other commands specific to your business.

My favorite is that there is a callback keyword which will put the sender's phone number in a austria phone number material queue for a call back instead of waiting. Texting Voicemails in Outbound Telemarketing Services In many outbound campaigns, voicemails need to be retained. As part of your voicemail message, you can say "...please call us, or text us, whichever is more convenient for you." The person can then choose how to communicate with you. Best practice is to text-enable every phone number that customers see on their caller ID or given in a voicemail message.

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Confirmation Whenever a sale is made as part of a telemarketing service plan, best practice is to provide the customer with a confirmation of the sale. Telemarketing service agents can send confirmation messages via email or text message. For many people, text messages are easier to manage and organize than email. Send the perfect confirmation text with the click of a button and a simple api call via script. Appointment Setting For appointment setting campaigns through outbound marketing, using text messages can be very effective.
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