Qcs has multiple employees working on behalf of this client on a daily basis, including bahrain phone number material outbound sales, inbound sales, inbound customer service, and inbound technical support. Employees are segmented based on their skills and strengths. Some employees are cross-trained to handle multiple types of skills for clients (for example, some employees handle both outbound sales and inbound sales overflow if needed). We sell medical coding books, coding software, and billing used Compliance Materials Team Size: • Employees conducting outbound business-to-business telemarketing (existing customer cross-sells or renewals for small offices and major printing solutions).

Employees conduct outbound business-to-business telemarketing calls (software sales: complex and multi-step, including signing multi-year contracts). • + Employees performing inbound customer service, inbound technical support, email customer service, inbound sales, and focused inbound sales generate revenue for the sales organization on a monthly basis. Qcs has been working with this client on an ongoing basis since each year and the relationship has expanded to include a larger role. The client has an in-house telemarketing sales organization (called the Medallion Group) who outsource small and medium-sized accounts to Premium Contact Solutions.