Compare the effectiveness of different incentive offers

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Tactic: For highly engaged, an exclusive upsell offer. For at-risk, a "welcome back" discount or free trial extension on a premium feature.
Benefit: Incentivizes continued engagement or re-activation.
Phase 4: Measurement, Optimization & Iteration
Retention is an ongoing process. Continuous monitoring and refinement are essential.

Key Retention KPIs:

Retention Rate: Percentage of users who remain active over a defined period (e.g., weekly, monthly).
Churn Rate: Percentage of users who stop engaging over a defined period.
Engagement Rate: (e.g., % of users interacting with bot/channel daily/weekly).
Active User Count: Track unique active users over time.
LTV (Lifetime Value): For paying customers, how do retention tactics impact their spending over time?
Resurrection Rate: Percentage of sweden telegram mobile phone number list dormant users who become active again after a re-engagement campaign.
A/B Test Retention Tactics:

Test different re-engagement messages, content formats, timing of interventions.
Analyze User Journeys for Drop-offs:

Regularly review bot flow analytics to identify where users are abandoning key processes.
Use this data to optimize content, simplify steps, or provide proactive assistance.
Monitor Group Sentiment & Feedback:

Beyond quantitative data, qualitative insights from group discussions or direct feedback are invaluable.
Are retention efforts making users feel more valued?
Iterate Continuously:
Retention is a dynamic challenge. Learn from your data, adapt your strategies, and constantly seek new ways to add value and keep your audience engaged.