Greeting Message: Automatically send a custom welcome message to new customers who initiate a conversation.
Away Message: Set an automated message to inform customers when you're unavailable (outside business hours, on holiday) and when they can expect a response.
Labels: Organize and categorize your chats and contacts with custom labels (e.g., "New Customer," "Pending Order," "Payment Due," "VIP"). This helps in managing conversations and follow-ups efficiently.
Short Link: Generate a short, shareable link that customers can click to directly start a WhatsApp chat with your business.
Basic Message Statistics: Get basic insights into how many messages are sent, delivered, read, and received.
WhatsApp Web/Desktop: Access your WhatsApp Business account from a computer for easier typing and management.
Multi-device support: You can link up to 5 devices (1 phone + 4 other devices) to your account to manage conversations.
Free and Easy to Use: Low barrier to entry for whatsapp number list businesses to establish a professional presence.
Direct Customer Communication: Enables personalized, real-time communication with customers on a platform they already use and trust.
Enhanced Customer Service: Quick replies and automated messages improve response times and customer satisfaction.
Showcase Products: Catalogs act as a mini-e-commerce store within WhatsApp.
Organization: Labels help manage customer relationships effectively.
Limitations:
Limited Scalability: Primarily designed for a single user or a very small team. Managing a high volume of messages can become overwhelming.
No CRM Integration: Does not natively integrate with CRM systems, requiring manual data entry for lead and customer management.
No Advanced Automation: Lacks complex chatbot functionalities or sophisticated automated workflows.
Broadcast Limits: Broadcast lists are limited to 256 contacts, and messages are only received by contacts who have saved your number.
No Green Tick Verification: Businesses using the app cannot get the official "Green Tick" verification badge, which adds credibility.
Benefits for Small Businesses
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