Update your script/question flow as you learn what works best for your specific trade and clientele.
Role-Playing and Practice:
Especially if you have a team, or even for yourself, practice qualification calls. Role-play different scenarios (e.g., budget-conscious client, undecided client, client with unrealistic expectations). This builds confidence and refines responses.
By incorporating these advanced techniques, you elevate phone qualification from a simple checklist to a nuanced, strategic conversation that drives better business outcomes.
While the core BANT principles apply universally, the whatsapp number list specific questions and focus areas will vary slightly depending on your contracting trade.
General Remodeler (Kitchens, Baths, Additions):
Emphasis: Design aspirations, lifestyle impact, how they use the current space, specific pain points with existing layout/functionality, detailed scope (moving walls, changing plumbing/electrical).
Adapting Qualification for Different Contracting Trades
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