Personalization: Address users by name and reference their specific interests or past interactions.
Value-Driven Content: Your messages should be genuinely useful or offer clear value. This could be:
Exclusive promotions and discounts.
Order confirmations and shipping updates.
Personalized product recommendations.
Customer support and query resolution.
Valuable content (e.g., tips, guides, industry news).
Frequency Capping: Don't bombard users with too many messages. Over-messaging leads to unsubscribes and blocks.
Clear Opt-Out: Always provide whatsapp number list an easy and clear way for users to opt out of receiving messages (e.g., "Reply STOP to unsubscribe"). Honor opt-out requests immediately.
Data Security: Securely store your WhatsApp number list and any associated customer data. Use encryption, access controls, and regular backups to comply with PDPO 2025.
Personal Data Protection Ordinance, 2025 (PDPO 2025): This law is paramount.
Consent: As mentioned, explicit, informed consent is non-negotiable.
Purpose Limitation: Collect data only for specified, legitimate purposes.
Data Minimization: Only collect data that is necessary.
Data Subject Rights: Users have rights including access to their data, correction, deletion (right to be forgotten), and the right to withdraw consent. You must have mechanisms to fulfill these rights.
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