Have you chosen a VoIP service? Great. Because, apart from using it with your computer 's speakers and microphone , you can link it to your mobile phone , or even use your regular analogue phone with a VoIP adapter.
Of course, there is VoIP hardware (IP or SIP phones) with features such as call waiting, call transfer, phonebook and audio/video streaming. They connect to the data network directly or can share the network connection with a computer.
6. Set up your business phone
If you have contracted a virtual switchboard service, all you have to do is get your system up to speed. This is the opportunity to see in more detail what functions you are missing, whether you need to contract extra services or eliminate some of them.
Configure the rest of the physical devices following the poland telegram data instructions of the manufacturer or VoIP provider.
Import your contacts to the PBX with an integration, an Excel/CSV file or manually.
Check your internet connection speed and upgrade to more bandwidth if needed, for example if a video call loses quality or stutters.
Configure different software features such as caller ID, call routing rules, automatic messages, etc.
Integrate the software with your usual tools, starting with your CRM .
And of course, test the system before that important call with the client.
7. Promote your number
Okay, you have your number and the system is all set. Now it's time to add your number to marketing materials, your website, business cards, your email signature, your Google and social media business profiles , online directories and review sites like TripAdvisor.
Format the number as hypertext whenever possible so that your customers can call you directly by tapping the link on their mobile phone.
Is everything clearer?
Now that you've seen the pros and cons of each phone system and everything you need to consider, you probably have a clearer idea of what you want from your business phone.
After all, it's a vital tool for improving your customer service. Because, apart from making your service more efficient, you're offering a communication channel that you can automate so that it works 24 hours a day and works for you when you're not there.
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