How to use SMS to make a difference in the insurance sector?
Posted: Mon Jan 06, 2025 6:11 am
Did you know? 70% of consumers think that SMS is a good means of communication for businesses! On the business side, SMS is seen as the best tool to communicate and interact with customers thanks to an opening rate of over 96%. Dialogue and maintaining the link with your customers is essential for all businesses, and this is even more true in the insurance sector where competition is strong… Find out how to use SMS to boost your business in the long term.
Let's go! Also read: 6 tips for a successful mobile marketing campaign 7 examples of professional SMS for insurance From claims progress to appointment reminders, discover below seven ways your business can use SMS to boost your insurance business. 1. SMS reminder following non-payment Some of your customers have not paid an unpaid amount and you want to recover the amount as quickly as possible? Opt for sending professional SMS ! Indeed, you just need to send a message to your customer with the amount to pay followed by a link to your website or a telephone number to make the payment.
By sending an SMS notification, your team will spend less time on the phone calling back customers with unpaid bills and will focus on other files. 2. Appointment confirmations and reminders To reduce forgetfulness and vietnam telegram database minimize the number of missed appointments, sending a reminder SMS is very effective! Remember to include the address of your insurance office, the date and time of the appointment. This way, your client will have all the essential information in a single message, accessible very quickly. You can also schedule a reminder the day before the appointment with the option to cancel via an SMS response. Your clients will be delighted with this little reminder!
Renewal of contracts Sending a personalized SMS is ideal for reminding your customers in a non-intrusive way that the end of their insurance contract is approaching and that it is time to think about renewal. You can add a link to a dedicated page on your website indicating the procedure to follow or a telephone number to contact one of your advisors and facilitate the renewal.
Let's go! Also read: 6 tips for a successful mobile marketing campaign 7 examples of professional SMS for insurance From claims progress to appointment reminders, discover below seven ways your business can use SMS to boost your insurance business. 1. SMS reminder following non-payment Some of your customers have not paid an unpaid amount and you want to recover the amount as quickly as possible? Opt for sending professional SMS ! Indeed, you just need to send a message to your customer with the amount to pay followed by a link to your website or a telephone number to make the payment.
By sending an SMS notification, your team will spend less time on the phone calling back customers with unpaid bills and will focus on other files. 2. Appointment confirmations and reminders To reduce forgetfulness and vietnam telegram database minimize the number of missed appointments, sending a reminder SMS is very effective! Remember to include the address of your insurance office, the date and time of the appointment. This way, your client will have all the essential information in a single message, accessible very quickly. You can also schedule a reminder the day before the appointment with the option to cancel via an SMS response. Your clients will be delighted with this little reminder!
Renewal of contracts Sending a personalized SMS is ideal for reminding your customers in a non-intrusive way that the end of their insurance contract is approaching and that it is time to think about renewal. You can add a link to a dedicated page on your website indicating the procedure to follow or a telephone number to contact one of your advisors and facilitate the renewal.