9 Features & Benefits of WhatsApp Business You Must Be Using
Posted: Wed Dec 04, 2024 6:55 am
As we all know, running a business comes with its fair share of tasks and challenges.
Imagine you're running out and about, and suddenly, you remember you need to ask your favorite bakery about their gluten-free options. You whip out your phone, open an app you already use to chat with friends and send a quick message.
Within minutes, you have a friendly response from the bakery, detailing their options and even offering a recommendation.This scenario, once unthinkable for businesses, is now a reality thanks to WhatsAp Austria Phone Numbers ng WhatsApp, up by 9.02% from 2023. That's around 250.96 million more users than last year, it has become the go-to communication platform for many businesses like yours.
There’s a huge difference between a normal WhatsApp vs WhatsApp Business. But what exactly makes WhatsApp Business so beneficial, and why should you, as a business owner, consider using it? Buckle up, because I’m about to dive into the Whatsapp Business features and benefits that will have you wondering why you haven't switched sooner.
Top 9 features of WhatsApp Business
WhatsApp Business offers several features tailored for your small and medium-sized businesses to better connect with your customers. Some of its 9 key features include:
Business profile
You can add your WhatsApp Business information according to your business profile.
This is like having an online business card for your business on WhatsApp. You can fill it with important information such as your shop's address, opening hours, what you sell, and how customers can reach you.
With WhatsApp Business you can add your business description, address, email id, website link, and social media links.
It's like a mini website for your business, and automating your sales processes makes it easier for customers to find and learn about your business without leaving the app.
Catalogs and collections
The second cool WhatsApp Business account feature is its catalog feature.
Imagine you have a store with lots of different products. Instead of describing each item individually, you can create a digital catalog with pictures and descriptions of your products. Collections help you organize these products into groups, like putting all your bath products in one collection and all your skincare products in another.
Imagine you're running out and about, and suddenly, you remember you need to ask your favorite bakery about their gluten-free options. You whip out your phone, open an app you already use to chat with friends and send a quick message.
Within minutes, you have a friendly response from the bakery, detailing their options and even offering a recommendation.This scenario, once unthinkable for businesses, is now a reality thanks to WhatsAp Austria Phone Numbers ng WhatsApp, up by 9.02% from 2023. That's around 250.96 million more users than last year, it has become the go-to communication platform for many businesses like yours.
There’s a huge difference between a normal WhatsApp vs WhatsApp Business. But what exactly makes WhatsApp Business so beneficial, and why should you, as a business owner, consider using it? Buckle up, because I’m about to dive into the Whatsapp Business features and benefits that will have you wondering why you haven't switched sooner.
Top 9 features of WhatsApp Business
WhatsApp Business offers several features tailored for your small and medium-sized businesses to better connect with your customers. Some of its 9 key features include:
Business profile
You can add your WhatsApp Business information according to your business profile.
This is like having an online business card for your business on WhatsApp. You can fill it with important information such as your shop's address, opening hours, what you sell, and how customers can reach you.
With WhatsApp Business you can add your business description, address, email id, website link, and social media links.
It's like a mini website for your business, and automating your sales processes makes it easier for customers to find and learn about your business without leaving the app.
Catalogs and collections
The second cool WhatsApp Business account feature is its catalog feature.
Imagine you have a store with lots of different products. Instead of describing each item individually, you can create a digital catalog with pictures and descriptions of your products. Collections help you organize these products into groups, like putting all your bath products in one collection and all your skincare products in another.