A use case applied to Estafeta
Posted: Thu Dec 05, 2024 6:28 am
One of the biggest challenges when creating a chatbot is to effectively connect with the user, provide clear information and make the conversation flow organically. The inclusion of natural language processing in a conversational bot makes this connection much more real and closer.
Estafeta Mexicana provides its customers with top-quality customer ecuador whatsapp number data 5 million service through multiple messaging channels, serving them 24/7 and answering their most frequently asked questions with a chatbot that is always available.
With our technology, we have been able to improve different processes within your conversational flow , integrating NLP in the branches of:
Guide tracking: where it helps its users to quickly locate the status of their orders and shipments
Collections: To effectively synchronize the collection of packages
Quotes: where it makes the process that in different circumstances would have to be resolved by a human agent very efficient relay-nlp-info.
Estafeta Mexicana provides its customers with top-quality customer ecuador whatsapp number data 5 million service through multiple messaging channels, serving them 24/7 and answering their most frequently asked questions with a chatbot that is always available.
With our technology, we have been able to improve different processes within your conversational flow , integrating NLP in the branches of:
Guide tracking: where it helps its users to quickly locate the status of their orders and shipments
Collections: To effectively synchronize the collection of packages
Quotes: where it makes the process that in different circumstances would have to be resolved by a human agent very efficient relay-nlp-info.