Keep the conversation alive with your client

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During periods such as Hot Sale or VAT-free days, traffic to websites or contact channels of brands increases dramatically; just as it is important to scale up technology so that infrastructure is not affected, it will also be important to increase human capacity . Although serving by text is 85% cheaper than serving by voice, brands must be aware that in periods of high sales they will also have to increase the number of people serving conversations.

It is important to note that sales do not end when the seasons end. Although at this stage it is NO LONGER necessary to continue with awareness campaigns , it is important to carry out cross-selling campaigns, taking into egypt whatsapp number data 5 million account the best practices outlined in the previous stage. To do so, brands must know their consumers, know what products they buy and how often they do so, in order to determine what else they could offer them; this is only possible when the platform used to send campaigns is capable of connecting any CRM, ERP or business system.




One of the best strategies to generate trust and sales is product recommendations and reviews. Thanks to the features of channels like WhatsApp, it is now possible to ask your customers for a review of the products or services they have purchased . But you have to know how and where to ask this question. According to a test with our clients, conducting surveys with a chatbot within WhatsApp is 6 times more effective than typical surveys that invite the user to visit a website to answer them.