Multi-agent support: By connecting the WhatsApp API with an interface like Auronix Chat, you have the possibility of connecting all sales or customer service agents to the same chat and under a single platform. This way, you can iceland whatsapp number data 5 million follow the thread of conversations regardless of who is answering the consumer's request.
Integrations with business systems: organizational processes.
With these features and a well-designed conversational commerce strategy, you will not only be able to increase retail sales, but you will also be able to build a closer relationship with your customers by increasing loyalty levels, which is key to the profitability of any business.
Conversational commerce is key to building long-term relationships with customers
Today's customers, beyond transactions, want to interact with brands at any time, obtaining key information from them that is in tune with their preferences and needs. It's about proximity, moving away from the cold interactions that have characterized traditional eCommerce.
