A bot has the ability to answer any query immediately. In fact, virtual assistants are able to answer 90% of frequently asked questions and allow response times to be optimized by up to 99% . Thus, they can resolve the simplest questions on their own, with the option of transferring communication to a human agent when a greater degree of customization is required.
Whether through a bot or a human, a chat gives you the opportunity to interact list of ivory coast whatsapp phone numbers with people in a much more personal way, understanding their preferences, fears and needs, in order to offer them truly useful recommendations.
Messaging apps these days allow you to create product catalogues in which you can write descriptions for each one. In addition, channels like WhatsApp allow you to integrate a shopping cart , making the process easier.
5. Offer promotions
By understanding that conversations and transactions generate a history and pattern of consumption, you have the opportunity to create outbound campaigns to deliver personalized promotions that increase sales. So, do you want your e-commerce to continue growing? With Auronix , optimize your conversational commerce and take your online sales to the next level. Contact us and one of our executives will advise you.
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