How to sell over the phone?
Posted: Sun Feb 16, 2025 10:12 am
The telephone is one of the most traditional sales tools, but today it is also one of the most feared. Many people prefer written messages because it is easier to plan what to say in advance and even follow a script.
On the phone, however, you need much quicker thinking skills, as well as making sure the person on the other end doesn't sense any insecurity.
Here are some tips:
When you are answered, identify yourself and then explain the reason for the call. Even if you are talking on the phone, don't forget to smile. People can see a smile even from a distance;
speak slowly, clearly and at a good volume so that the person can hear and understand everything;
Find a quiet and private place to make your calls. This will make you feel more secure;
Follow the script. Even if you don't want to speak like a robot, the script will help you remember everything;
Listen more, talk less. The more the hong kong phone number list lead talks, the more information you can gather;
Project confidence in your voice and try not to stutter. Lack of conviction breeds distrust, so show that you have mastered the subject you are talking about;
Record calls to learn from your mistakes. Several sales tools allow you to record calls for later review.
Learn the main sales techniques in the market
There are so many sales techniques that you could miss out on trying to apply them all. As we have said several times, the key to selling more is not just the techniques, but the creation of value for customers .
So, take a look below for a summary of the most popular techniques and do some further research on the ones that interest you.
Spin Selling
One of the most dynamic techniques, suitable for teams of all sizes and segments, Spin Selling consists of showing the situation, the problem, the implication of that problem in the customer's life and, finally, the need for the product.
On the phone, however, you need much quicker thinking skills, as well as making sure the person on the other end doesn't sense any insecurity.
Here are some tips:
When you are answered, identify yourself and then explain the reason for the call. Even if you are talking on the phone, don't forget to smile. People can see a smile even from a distance;
speak slowly, clearly and at a good volume so that the person can hear and understand everything;
Find a quiet and private place to make your calls. This will make you feel more secure;
Follow the script. Even if you don't want to speak like a robot, the script will help you remember everything;
Listen more, talk less. The more the hong kong phone number list lead talks, the more information you can gather;
Project confidence in your voice and try not to stutter. Lack of conviction breeds distrust, so show that you have mastered the subject you are talking about;
Record calls to learn from your mistakes. Several sales tools allow you to record calls for later review.
Learn the main sales techniques in the market
There are so many sales techniques that you could miss out on trying to apply them all. As we have said several times, the key to selling more is not just the techniques, but the creation of value for customers .
So, take a look below for a summary of the most popular techniques and do some further research on the ones that interest you.
Spin Selling
One of the most dynamic techniques, suitable for teams of all sizes and segments, Spin Selling consists of showing the situation, the problem, the implication of that problem in the customer's life and, finally, the need for the product.