Do you have any other tips for F&B managers?

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I haven't used the clock-in system much for my employees yet, but I'm going to start soon. Who works when? What are the peak hours? This is information that I'll be able to monitor closely and that will allow me to adapt my schedules. At lunchtime, around 20 people work in the kitchen at our place, I need to have an overview of this. Next step in the near future: integrating customer data. Mr. X is a regular, we'll give him special treatment. Mrs. A doesn't eat mushrooms, the kitchen will teacher data take this into account. Customers will also be able to get a bill based on a simple name. We're really ready to launch this service.


We also love going to hotels, it's a magical experience. The most important thing for us is not so much the hotel's program but its staff, a welcoming and personalized service. The more the staff can rely on technology, the better the service will be. So take that into account.

Meet Isabelle Racicot, a media personality, renowned television and radio host, entrepreneur and mother of two young boys. In other words, the modern superwoman. In 2015, Isabelle co-founded the lifestyle site Picoum.com , which is also Lightspeed’s 10,000th e-commerce client . Picoum is an online store where women can buy clothing, cosmetics and accessories made by designers from across Canada. Fans of the site can also enjoy Picoum’s online magazine, which offers a variety of blogs on beauty, fashion, foodie, health and other inspiring topics. This month, we had the chance to chat with Isabelle about her experience starting her online business and becoming an influential woman and entrepreneur in Quebec.