Lidia is a PR and outreach specialist at HelpCrunch
Posted: Thu Mar 27, 2025 5:06 am
rust . Confident employees are a reflection of the company. They can improve your brand’s credibility and build trust . In the long run, clients will have faith that they have been given the right solution to their problems. Internal communication about how to resolve customer issues can help develop this feeling. To this end, organize weekly meetings on conflict resolution.
#3 Turn customer support into referrals
More than two-thirds of customers (68%) said that a pleasant agent is key to their positive service experience. If customers are happy with your product and, more importantly, the support you provide, they will recommend your brand to friends and colleagues.
Find out what works best for your company with these amazing methods to increase sales:
Reward loyal customers with discounts, exclusive offers or loyalty programs;
Engage customers to follow your company on social media so they are more likely to mention or share your content;
Create loyalty programs, refer friends, and have your customer support direct your visitors there;
Ask your satisfied long-term clients to leave their honest reviews of your products.
Spreading the word is the core of referral marketing . Some businesses often neglect this, which affects their sales. So if your customer service is excellent, why not let your clients talk about it and enjoy a massive increase in your revenue?
#4 Consider cross-selling
If you’re still wondering how to improve sales through chinese thailand data customer service, the technique of cross-selling can’t go wrong. This practice involves offering new items or services alongside those that the customer was originally interested in. For example, if users buy a phone and the sales rep invites them to pick up headphones or a case, that’s cross-selling. The more products you suggest, the more deals you’ll close. But there’s another side to the coin.
cross-selling, before, after
Source: Newoldstamp
Customers may be frustrated and dissatisfied with something. In this case, cross-selling can play a role. Customer support representatives are the ones who record customers’ needs as they interact with them every day. They know better whether it is appropriate to offer something more. A well-trained agent should sense unmet customer needs and serve them without selling products that the customer does not want.
#3 Turn customer support into referrals
More than two-thirds of customers (68%) said that a pleasant agent is key to their positive service experience. If customers are happy with your product and, more importantly, the support you provide, they will recommend your brand to friends and colleagues.
Find out what works best for your company with these amazing methods to increase sales:
Reward loyal customers with discounts, exclusive offers or loyalty programs;
Engage customers to follow your company on social media so they are more likely to mention or share your content;
Create loyalty programs, refer friends, and have your customer support direct your visitors there;
Ask your satisfied long-term clients to leave their honest reviews of your products.
Spreading the word is the core of referral marketing . Some businesses often neglect this, which affects their sales. So if your customer service is excellent, why not let your clients talk about it and enjoy a massive increase in your revenue?
#4 Consider cross-selling
If you’re still wondering how to improve sales through chinese thailand data customer service, the technique of cross-selling can’t go wrong. This practice involves offering new items or services alongside those that the customer was originally interested in. For example, if users buy a phone and the sales rep invites them to pick up headphones or a case, that’s cross-selling. The more products you suggest, the more deals you’ll close. But there’s another side to the coin.
cross-selling, before, after
Source: Newoldstamp
Customers may be frustrated and dissatisfied with something. In this case, cross-selling can play a role. Customer support representatives are the ones who record customers’ needs as they interact with them every day. They know better whether it is appropriate to offer something more. A well-trained agent should sense unmet customer needs and serve them without selling products that the customer does not want.