Step two: refining the internal CRM
Posted: Thu Mar 27, 2025 5:59 am
Even though the CloudTips platform took over most of the work, we couldn’t do without involving our own development department.
To enable the client to transfer a tip, it was necessary, firstly, to inform him that there is such an opportunity, and secondly, to provide a link to the page where he can do this. The fastest way to implement this task is SMS.
According to our standards, the client always receives a message immediately after delivery with the text "Your order has been delivered. Enjoy your meal!" But now it was necessary to "link" these SMS to a specific courier so that the message contained a link to his personal account in the CloudTips system.
For this purpose, we have added the mechanics gambling database indonesia of sending personalized SMS in our CRM system.
Step three: creating personal accounts.
We have written detailed instructions for couriers, according to which everyone can independently register a personal account, the link to which must be given to their manager. To prevent abuse by staff, we have made it impossible to assign the same link to different couriers.
Next, the manager only needed to assign the courier his link once, and now, when the order is delivered, the client automatically receives an SMS with the required link. b
To enable the client to transfer a tip, it was necessary, firstly, to inform him that there is such an opportunity, and secondly, to provide a link to the page where he can do this. The fastest way to implement this task is SMS.
According to our standards, the client always receives a message immediately after delivery with the text "Your order has been delivered. Enjoy your meal!" But now it was necessary to "link" these SMS to a specific courier so that the message contained a link to his personal account in the CloudTips system.
For this purpose, we have added the mechanics gambling database indonesia of sending personalized SMS in our CRM system.
Step three: creating personal accounts.
We have written detailed instructions for couriers, according to which everyone can independently register a personal account, the link to which must be given to their manager. To prevent abuse by staff, we have made it impossible to assign the same link to different couriers.
Next, the manager only needed to assign the courier his link once, and now, when the order is delivered, the client automatically receives an SMS with the required link. b