If your business email setup doesn’t allow you to retract an email, double-checking every message before sending is a must. Pay particular attention to the “ To” sender field , where some of the most disastrous errors occur.
old_gossipsIt can easily happen: You’re emailing your crypto currency database coworker Mario to complain about the work of your desk neighbor Lisa, and with Lisa still fresh in your mind, you enter her email address in the sender field. If Lisa is just a coworker or you’re her boss, you’ll simply have to endure years of resentment and embarrassment. But if she’s your boss, you’ve probably missed out on a raise and a promotion.
Taking a look at the sender field can help protect you from mistaken identities.
To be more cautious, however, a better practice might be to avoid writing in the email anything that you would not want anyone else to read. Emails have a high capacity to end up in the wrong hands from time to time.
Accidental Group Emails
The Wall Street Journal called it “ the button everyone loves to hate .” In fact, the “Reply All” button is a dangerous practice, which has put many professionals in serious difficulty in several ways. Often, senders do not notice the names of partners or clients in the CC field (carbon copy, ed.), sharing information (very often professionally sensitive) with the wrong recipients.
Another group email mistake occurs when several employees respond to a distribution list. The next hour is usually punctuated by a flurry of emails, starting with: “Why are you sending me these emails? Who are you?”
In some cases, large enterprises have been forced to cut off email exchanges at the server level to stop the email hemorrhage.