Technology sales and IT sales: What's the difference?
Posted: Sat Apr 19, 2025 5:41 am
Reviews can transform your business, validating the demand for your products and services through a transparent communication channel with your customers. However, you need to know how to ask for feedback.
A study by Emplifi cited by the newspaper El Economista highlights that 90% of customers make their purchasing decision after reading reviews left by other people on company pages or in the marketplace .
However, these aren't the only places you'll find feedback from your customer base. Google reviews are considered even more relevant, as are feedback articles on other platforms.
In this article, we'll introduce you to the importance of bc data taiwan these showcases as open communication channels with your customers and cover the most popular feedback platforms. You'll learn smart ways to ask for feedback via email, social media, phone, text, and in person. We'll conclude with the best moments in the feedback cycle to receive feedback and ensure honest conversations.
Download our customer journey map template
Start mapping your customer journey with our free customer journey template.
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Why is it important to know how to ask for customer feedback?
Positive customer reviews are the backbone of your business's online social proof. Much like asking a trusted friend for a recommendation, online feedback helps your potential customers in their selection process to determine which product or service best meets their needs.
The more detailed and relevant reviews a company has, the more likely potential customers are to choose it over the competition.
A study by Emplifi cited by the newspaper El Economista highlights that 90% of customers make their purchasing decision after reading reviews left by other people on company pages or in the marketplace .
However, these aren't the only places you'll find feedback from your customer base. Google reviews are considered even more relevant, as are feedback articles on other platforms.
In this article, we'll introduce you to the importance of bc data taiwan these showcases as open communication channels with your customers and cover the most popular feedback platforms. You'll learn smart ways to ask for feedback via email, social media, phone, text, and in person. We'll conclude with the best moments in the feedback cycle to receive feedback and ensure honest conversations.
Download our customer journey map template
Start mapping your customer journey with our free customer journey template.
Work email
Send it to me
Your data is processed in accordance with our privacy notice . You can unsubscribe at any time.
Why is it important to know how to ask for customer feedback?
Positive customer reviews are the backbone of your business's online social proof. Much like asking a trusted friend for a recommendation, online feedback helps your potential customers in their selection process to determine which product or service best meets their needs.
The more detailed and relevant reviews a company has, the more likely potential customers are to choose it over the competition.