6 Retargeting Strategies To Boost Your eCommerce Sales
Posted: Sun Apr 20, 2025 9:13 am
Not all chatbots use artificial intelligence (AI). However, in today’s context, where chatbot technology has evolved, AI chatbots have taken the reins and are currently powering customer service teams worldwide.
There are two main types of chatbots available electrical contractors email list today – rule-based website chatbots and AI chatbots.
Rule-Based Chatbots
Also known as decision-tree or script-based chatbots, these bots follow pre-set scripts or rules. They are perfect for simpler interactions that can fit in a decision tree, like directing users through a process.
AI Chatbots
These bots use natural language processing (NLP) and machine learning (ML) technologies to understand more complex inputs and generate appropriate responses. Also called virtual agents, they can learn from user input and responses, giving them the ability to provide more helpful and complex responses over time.
There are two main types of chatbots available electrical contractors email list today – rule-based website chatbots and AI chatbots.
Rule-Based Chatbots
Also known as decision-tree or script-based chatbots, these bots follow pre-set scripts or rules. They are perfect for simpler interactions that can fit in a decision tree, like directing users through a process.
AI Chatbots
These bots use natural language processing (NLP) and machine learning (ML) technologies to understand more complex inputs and generate appropriate responses. Also called virtual agents, they can learn from user input and responses, giving them the ability to provide more helpful and complex responses over time.