Understanding Customer Needs
Posted: Mon Apr 21, 2025 4:23 am
The strategy is simple to implement and consists of three steps:
The detection phase is an audit: an online reputation audit provides an assessment of your online presence.
This audit is critical to your strategy and should be conducted in australia phone number lead the form of monitoring that enables you to:
Understand how your brand or company is perceived online
By detecting where people express their opinions and what are the sensitive ics of Internet users: Who mentioned you? What ics were discussed? Who communicated the most and how? What was the tone?
In addition to monitoring, it is also necessary to do some general research on your area of activity. Based on the terms describing the activity, you can analyze the type of information posted by Internet users.
The detection phase is an audit: an online reputation audit provides an assessment of your online presence.
This audit is critical to your strategy and should be conducted in australia phone number lead the form of monitoring that enables you to:
Understand how your brand or company is perceived online
By detecting where people express their opinions and what are the sensitive ics of Internet users: Who mentioned you? What ics were discussed? Who communicated the most and how? What was the tone?
In addition to monitoring, it is also necessary to do some general research on your area of activity. Based on the terms describing the activity, you can analyze the type of information posted by Internet users.