Functional benchmarking
Posted: Mon Apr 21, 2025 9:34 am
In the functional benchmarking modality, a company analyzes specific functions of other companies, regardless of the segment in which they operate, such as customer support . In this way, it is possible to consider the application of the best strategies with companies from other areas.
This study opens up a huge range of possibilities. For example, you can identify and adopt trends in the IT area in order to ensure a france mobile database advantage in routine operations and internal communication (between departments and teams) and external communication (customers, suppliers and partners).
Generic benchmarking
This last type of benchmarking has similarities to the previous one. However, while the functional modality focuses on specific factors, the generic modality acts in a broader way. It focuses on the analysis of several processes that can be compared to those of the interested company and, therefore, is one of the most widely adopted analytical resources today.
This study opens up a huge range of possibilities. For example, you can identify and adopt trends in the IT area in order to ensure a france mobile database advantage in routine operations and internal communication (between departments and teams) and external communication (customers, suppliers and partners).
Generic benchmarking
This last type of benchmarking has similarities to the previous one. However, while the functional modality focuses on specific factors, the generic modality acts in a broader way. It focuses on the analysis of several processes that can be compared to those of the interested company and, therefore, is one of the most widely adopted analytical resources today.