Keywords for Chatbot Automation
Posted: Mon May 26, 2025 8:59 am
Keywords for Chatbot Automation (Trigger Keywords): These are specific words or phrases that users might type into a WhatsApp chat to trigger an automated response from your chatbot. This is crucial for providing instant support, answering FAQs, or guiding users through a sales flow.
Keywords within your Marketing Messages (Content Keywords): These are the words you use in your actual WhatsApp messages to be clear, persuasive, and relevant to your audience. While WhatsApp messages aren't typically optimized for search engine algorithms, the words you choose still impact engagement and conversions.
Keywords for Targeting (via Click-to-WhatsApp Ads): If you're whatsapp number list running ads (e.g., on Facebook/Instagram) that direct users to WhatsApp, the keywords you use in your ad copy and targeting can be thought of as "marketing keywords" that drive people to the WhatsApp channel.
Let's break them down:
These are essential for any business using the WhatsApp Business API for automated interactions. Users type these to get specific information or actions.
Be concise: WhatsApp messages are typically read quickly, so get to the point.
Use emojis appropriately: They can add personality and break up text.
Personalize messages: Use dynamic content to make messages feel relevant to each user.
Provide value: Don't just send promotional messages; offer useful information, updates, or exclusive content.
Adhere to WhatsApp's policies: Avoid spammy or misleading content.
Keywords within your Marketing Messages (Content Keywords): These are the words you use in your actual WhatsApp messages to be clear, persuasive, and relevant to your audience. While WhatsApp messages aren't typically optimized for search engine algorithms, the words you choose still impact engagement and conversions.
Keywords for Targeting (via Click-to-WhatsApp Ads): If you're whatsapp number list running ads (e.g., on Facebook/Instagram) that direct users to WhatsApp, the keywords you use in your ad copy and targeting can be thought of as "marketing keywords" that drive people to the WhatsApp channel.
Let's break them down:
These are essential for any business using the WhatsApp Business API for automated interactions. Users type these to get specific information or actions.
Be concise: WhatsApp messages are typically read quickly, so get to the point.
Use emojis appropriately: They can add personality and break up text.
Personalize messages: Use dynamic content to make messages feel relevant to each user.
Provide value: Don't just send promotional messages; offer useful information, updates, or exclusive content.
Adhere to WhatsApp's policies: Avoid spammy or misleading content.