Immediately block out time for the agreed-upon site visit, follow-up call, or research task. Set reminders.
Internal Handoff (If Applicable):
If the next step involves another team member (e.g., a dedicated estimator, a designer), communicate all relevant qualification information to them clearly and promptly. Ensure they have access to your notes or CRM record. A smooth internal handoff prevents the client from having to repeat themselves and ensures everyone is on the same page.
Disqualified Leads – What to Do:
Polite Disengagement Email (Optional but Recommended): If you whatsapp number list determined on the call that you're not a good fit and informed them, you might still send a brief, polite email thanking them for their interest and wishing them luck. "Thank you for considering [Your Company Name] for your project. As discussed, due to [reason, e.g., our current specialization in X], we may not be the ideal fit for your specific needs at this time. We wish you the best in finding the right contractor." This maintains professionalism and leaves the door open for future, better-suited opportunities.
Record Reason for Disqualification: This data can be valuable for refining your marketing and ICP over time.
Consistent post-call actions demonstrate reliability and organization, further building trust with qualified leads and ensuring no opportunities fall through the cracks.
Schedule the Next Interaction in Your Calendar
-
- Posts: 763
- Joined: Thu May 22, 2025 5:13 am