Virtual Needs Assessment & Discovery

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bdjakaria76
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Joined: Thu May 22, 2025 5:13 am

Virtual Needs Assessment & Discovery

Post by bdjakaria76 »

Deeper conversations, typically via video call, to thoroughly understand the prospect's challenges, goals, current processes, and decision-making criteria.
Active listening and asking probing questions are critical here.
Tailored Online Product Demonstration/Solution Presentation:

Showcasing the product or service via screen sharing, focusing on how it specifically addresses the prospect's identified needs.
Making it interactive and engaging, allowing for real-time questions.
Digital Proposal Delivery & Review:

Sending a customized proposal outlining the whatsapp number list solution, pricing, and terms, often using digital proposal software.
Scheduling a follow-up call to walk through the proposal and address any questions.
Handling Objections Online:

Addressing concerns and objections raised by the prospect via email, phone, or video call.
This requires strong argumentation skills and the ability to provide clear, reassuring answers.
Virtual Negotiation & Closing:

Discussing and agreeing on final terms.
Using e-signature tools to finalize contracts digitally, making the process quick and efficient.
Digital Onboarding & Initial Account Management (if applicable):

Ensuring a smooth transition for the new customer, often involving coordinating with customer success or support teams via online channels.
Setting the stage for a long-term relationship.
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