Coins by J.P. Morgan
Even the name Coin stands for Contract Intelligence, an innovative financial program that uses machine learning.
So far, the program has helped the bank reduce errors in loan servicing and significantly reduce the time spent on document verification. Artificial intelligence algorithms allow collecting data about clients from various sources, performing detailed analysis, including NLP.

Virtual Assistant Erica
Erica from Bank of America is a combination of a chatbot and an AI virtual assistant . It helps customers get answers to all their questions about their bills and accounts.
Of course, these tools will still belong to individual companies, but they will make a significant contribution to the development of electronic banking, and it will not only be about payments. We are standing on the threshold of a major change.