Find out how satisfied your customers are with your website: Is it easy to dbtodata navigate? Does it load quickly? Is it intuitive?
Find out if buyers are happy with what they receive: Does it do what it promises? Is it really useful?
Learn key aspects of customer loyalty by studying repeat customers: What satisfies them most? Would they recommend the product or service to other people? Do they find customer service adequate?
Establish a specific target audience
The more specific and narrow your survey is, the better indicators you will get. Perform specific user segmentation based on your criteria of interest, for example by age group, by preferences or by their level of recurrence. This will allow you to obtain much more precise data.
Choose your questions carefully
With your objectives and audience in mind, you can select the topics and questions you want to ask . Questions should be concrete, specific , and concise and clear enough to be understood by anyone.
These can be open or closed questions, with options or a simple “yes” or “no.” You will set this based on the data you want to collect. It is recommended that it be a survey with few questions to ensure
