Oh, and did I mention you lose 26 customers for every complaint you ignore?
In this article, we’ll show you 12 awesome popup survey design examples that can be used for collecting customer feedback. You’ll also discover some best practices for doing the job at an expert level, and we’ll guide you on how to ask the right survey questions.
Let’s go!
A website popup survey is a type of online mobile number data list survey that appears in a pop-up window on a website, typically triggered by a user’s interaction with the site.
These surveys are designed to collect feedback, opinions, or information from website visitors while they are actively engaging with the site.
Popup surveys can be used to gather both quantitative and qualitative data, providing valuable insights into customer behavior, preferences, and pain points.
12 great pop-up survey examples to inspire you
First, let’s talk about design and copy. Read on for 12 super-sharp survey popup use cases.
Ask customers why they didn’t buy
Use on-page surveys that are displayed on exit intent to dig deeper into why your customers leave without buying. Uncover issues and improve the user experience based on the answers you get.
1. Flip
Popup surveys asking why people didn’t order from the company
What this popup survey does well:
This survey popup has an attractive design that matches the site’s aesthetic. Taking the time to design a beautiful popup that’s on brand and draws the attention of your site visitors makes a big difference. Do this by using the same font as your site and colors that reflect your company.
There’s only one question, so people are more likely to answer. Your drop-off rates soar with every additional question you ask. To improve your response rate, limit your ask to one or two survey questions.
What could be optimized or A/B tested:
