Collect quick feedback about the website or purchase experience
Posted: Sun Dec 15, 2024 9:44 am
This website popup survey keeps it easy—the copy is short and sweet. The simple rating system and small text box compel visitors to share their feedback. This is a masterclass in customer feedback popup design.
The color scheme is super simple, using an attractive combo of blue and white.
What could be optimized or A/B tested:
“Your input is valuable to us” is a little mobile number list with name in india dry and uninventive. They could revamp the message by using more playful or fun copywriting to engage website visitors and inspire them to share their thoughts.
All block capitals (for the questions) can be jarring and difficult to read. A/B testing sentence case text could potentially help increase response rates.
Get started with these NPS popup surveys in just a few minutes:
Ask customers to give about the website or their purchase experience while their memory is still fresh.
7. Urban Outfitters
Urban Outfitters pop-up surveys
What this sidemessage does well:
This popup survey message is very subtle. It doesn’t interrupt the visitor’s browsing experience, but it’s still easy to see, making it low on the irritation scale.
It asks permission to collect feedback. Styling a popup in this way gives your visitors a sense of control over whether or not to provide feedback. The desire for control is an innate psychological need, which means that asking permission to collect feedback can tap into this need and improve your relationship with customers.
What could be optimized, or A/B tested:
Urban Outfitters could use more color to help boost the visibility of their sidemessage.
This sidemessage works well because it’s not invasive. However, they could try moving it to a different corner or the center of the page to see which positioning performs best.
8. ATT
Website popup survey example to measure customer satisfaction
What this popup survey does well:
The color scheme is super simple, using an attractive combo of blue and white.
What could be optimized or A/B tested:
“Your input is valuable to us” is a little mobile number list with name in india dry and uninventive. They could revamp the message by using more playful or fun copywriting to engage website visitors and inspire them to share their thoughts.
All block capitals (for the questions) can be jarring and difficult to read. A/B testing sentence case text could potentially help increase response rates.
Get started with these NPS popup surveys in just a few minutes:
Ask customers to give about the website or their purchase experience while their memory is still fresh.
7. Urban Outfitters
Urban Outfitters pop-up surveys
What this sidemessage does well:
This popup survey message is very subtle. It doesn’t interrupt the visitor’s browsing experience, but it’s still easy to see, making it low on the irritation scale.
It asks permission to collect feedback. Styling a popup in this way gives your visitors a sense of control over whether or not to provide feedback. The desire for control is an innate psychological need, which means that asking permission to collect feedback can tap into this need and improve your relationship with customers.
What could be optimized, or A/B tested:
Urban Outfitters could use more color to help boost the visibility of their sidemessage.
This sidemessage works well because it’s not invasive. However, they could try moving it to a different corner or the center of the page to see which positioning performs best.
8. ATT
Website popup survey example to measure customer satisfaction
What this popup survey does well: