Go for a mix of open-ended and closed-ended survey questions
Posted: Sun Dec 15, 2024 9:46 am
This popup survey style doesn’t match the website, and the colors are off. Always make sure your popup colors match your brand.
Use one of these shopping quiz templates to get started:
5 tips on how to create pop-up surveys
Now that we’ve finished our popup survey design examples roundup, here are the 5 biggest takeaways to keep in mind when you’re creating your own survey popups!
Closed-ended questions are easier for your website visitors to respond to as they require minimal effort. In contrast, open-ended questions provide deeper insights into your visitors’ experiences.
In action:
A closed-ended question mobile phone number database australia could be, “Did you like this article?” The answer: Yes or No. Try clickable smile/frown emojis or a simple thumbs up/thumbs down like in the OptiMonk popup survey example.
An open-ended question could be, “Why did you like this article?” The answer could be multiple choice with a text box, giving the viewer the option of adding more info.
Recommended reading: 30 Customer Feedback Questions to Ask (& Tools to Use)
2. Resist the temptation to get visitors to talk up your solution
It can be tempting to seek answers that highlight only the good in your product, service, or website. However, some of the most helpful and valuable feedback focuses on what you could optimize and improve.
Pick “How was your experience?” instead of “How much did you love your experience?” and let visitors share their honest opinions.
3. Keep your text to a minimum
Use one of these shopping quiz templates to get started:
5 tips on how to create pop-up surveys
Now that we’ve finished our popup survey design examples roundup, here are the 5 biggest takeaways to keep in mind when you’re creating your own survey popups!
Closed-ended questions are easier for your website visitors to respond to as they require minimal effort. In contrast, open-ended questions provide deeper insights into your visitors’ experiences.
In action:
A closed-ended question mobile phone number database australia could be, “Did you like this article?” The answer: Yes or No. Try clickable smile/frown emojis or a simple thumbs up/thumbs down like in the OptiMonk popup survey example.
An open-ended question could be, “Why did you like this article?” The answer could be multiple choice with a text box, giving the viewer the option of adding more info.
Recommended reading: 30 Customer Feedback Questions to Ask (& Tools to Use)
2. Resist the temptation to get visitors to talk up your solution
It can be tempting to seek answers that highlight only the good in your product, service, or website. However, some of the most helpful and valuable feedback focuses on what you could optimize and improve.
Pick “How was your experience?” instead of “How much did you love your experience?” and let visitors share their honest opinions.
3. Keep your text to a minimum