Preparing and planning for crisis

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To plan for when things go south, you’ll want to track these KPIs to have peace of mind that your team understands and is engaging with the crisis:

Crisis response training completion rate
The first step in crisis preparation is to ensure your brazil hot telegram employees are educated on the steps involved and their roles.

You can measure their preparedness by tracking your crisis response training completion rate. This KPI shows the percentage of employees who’ve finished their crisis management training.



Unlike the broader training/onboarding attendance rates, this KPI focuses strictly on who is well-versed in your crisis response plans and knows what to do in an emergency. You should aim to create different crisis management lessons for the PIC (person-in-charge) and regular employees.