By creating web forms or surveys, you can collect customer feedback about your products or services and improve your user experience. In addition, these surveys and forms can turn undecided customers into loyal customers, which is why they are widely used by many companies. In this article, you will learn how to create forms and surveys, their benefits, and practical tips to improve your visitor experience.
Why do you need forms or surveys on your website?
Even if you have a well-crafted digital content strategy , connecting with visitors can be difficult. That’s why you need to try new ways to communicate with your audience and visitors on your website, like forms and surveys. Forms and surveys allow you to collect feedback from your customers so you can get the information you need to improve your business.
Data is one of the most important forces in the current era of technology armenia phone number resources so you can’t just let visitors come and go on your website. Website surveys not only help you get data but also enhance customer experience. Pop-up surveys and email surveys are great ways to provide better customer support and live chat experience to your visitors. You can help your customer support team make the most of them by creating engaging forms and surveys.
2 methods of creating forms and surveys: To code or not to code
If you want to create forms and surveys after reading about their many benefits but don’t know how to do it, don’t worry! If you want to serve your industry better and communicate more closely with your customers, you should learn how to create forms and surveys. There are two different methods to create them. Let’s take a closer look at these methods!
Coding your forms and surveys
When you want to create surveys and forms, one of the oldest and perhaps most common methods that comes to mind is coding. With coding, you can create surveys and forms on the topics you want and add survey questions to learn your visitors' opinions.
However, there is a disadvantage to coding, which is that it takes a lot of time. Also, if you do not have coding knowledge, you will need a developer. Therefore, the coding method is not a very practical method as it both wastes time and causes extra costs.
Using no-code tools
Another method is codeless tools. You may also know these tools as form builders or survey builders. With these codeless tools, users can create forms in a very short time without needing any coding knowledge. Moreover, many codeless tools provide their users with ready-made website survey examples, so users can create their own surveys in a short time. These ready-made templates contain many website survey questions, so users do not have to think about the content of the surveys.
Form creation tools also offer many advanced features to their users. For example, you can collect payments, accept e-signatures and create conditions with these tools. You can also make your forms and surveys much more interesting with no-code tools. You can create more stylish forms with animated backgrounds and various themes.
How to create an online form without coding?
Creating online surveys and forms is a very easy process with tools that don’t require code . Many tools have pre-made templates so users can find the forms and surveys they need. You can add or remove any questions you want by selecting these templates. You can also change the theme and add new fields.
Alternatively, you can create your own form and survey using the drag and drop feature. It will take longer than using a ready-made template, but the result will be worth seeing. You should think of all the questions and answers yourself and add them. Also, if there are other advanced features you want to add, you can use them for a more professional look.
How to create an online form with no coding
Ways to display forms on a website
How you display forms on your website is just as effective as creating them. There are a number of ways to enhance the customer journey on your website, and each method can provide significant benefits. Some are used to increase conversion rates, while others are used to collect quality feedback from visitors. Here are some common ways to display forms on a website:
Standard recessed
If you need to add a form or survey to a website, the first method that comes to mind is the standard embed method. As the name suggests, this method can be embedded in the corner of any page on the website. You can create different surveys or forms according to the content of the page.
Tip #1: Make sure your survey stands out from the rest of your website content, but doesn’t have a contrasting design. Opting for color-coordinated designs will make your form or survey stand out more.
Possible uses: If you want to place a form in the footer or on a specific page, you can use it there so visitors can send you their ideas. You can also use it to collect email addresses and questions.
Customer Satisfaction Survey on Website
Pop-up placement
Pop-ups are smaller windows that appear when you enter a website, which is called an auto-open or when you click somewhere, which is called a click. You can place surveys or forms in these windows. These can be about the page the visitor clicked on, or a form with general questions about the website. If you don't want to close your landing page design , you can use pop-ups.
