6 Emotional Selling Tactics for 2025

[mouakter14]

Inside sales reps need the ability to pick up on verbal and audible cues in their sales conversations because they typically don't meet with a customer face-to-face (video calls are the exception). Without this skill, inside sales reps will struggle to move forward on their deals.

Inside sales offer a more predictable schedule. Based on their sales conversations, reps can quickly identify their prospect's position in the sales funnel . As a result, inside sales reps can plan their daily and weekly activities accordingly.

Let's say the inside sales rep has a goal of closing 10 sales. Their ideal pipeline in this case might include 200 new leads for this period. Considering that they qualify about half of all leads, this gives them about 100 good leads to work with.

That means if they typically close 10% of all their qualified leads , then they know this is enough to reach their goal, as it is a much smaller margin than what an outside sales rep typically handles.

Knowing these benchmarks, what a qualified lead looks like, and their expectations helps you stay on track and meet quotas.

If you also empower them with a CRM (customer relationship bc data europe management) to track your efforts, they'll be unstoppable.

Recommended reading

Sales Software | Platform and Sales Center

Inside sales and more opportunities for funnel optimization
By selling remotely, inside sales reps have the power to quickly shift their focus from one stage of the sales funnel to another. Similarly, when they disqualify a lead due to lack of needs or budget, they can immediately move on to a qualified one without wasting too much time.

On top of that, they can communicate with dozens of potential customers daily and automate much of their communication.

Because they're in an office (rather than in the field), they can gain clearer insight not only into their own results but also into the collective performance of the sales team. Working toward shared goals can strengthen unity and teamwork.

“Critical skills for inside sales reps include listening and rapport building over the phone or video calls,” explains Jaakko Paalanen, Chief Revenue Officer at Leadfeeder. “Organizational skills are also crucial, as they’re likely handling a higher volume of accounts.”