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Highly- Relevant Responsesthe Platform Uses Automation to Handle . Customer Questions, Lower Support Costs, Help Support Teams Work Better, and Manage High Volumes of . Customer Interactions During Peak Hours It Also Offers 24/7 Availability to All Inbound Leads Across . Different Time Zoneskey Features Ai-based Chatbots/ Live Chat: These Automate Customer Interactions and Provide Personalized . Customer Experiencesvoice Bots: Offer Real-time Customer Support Across All Communication Omnichannel Communication: Plivo Cx Allows .

for a Unified Management of Customer Interactions Across Various russia phone number library Channels—email, Voice, Sms, Whatsapp, and Live . Chat and Provides a 360° View of Customer Issuesintegration Capabilities: the Platform Offers Direct Integration . With Popular Crms and Custom Apis, Along With Integration With Helpdesk, Order, and Payment Systemsticket . Categorization: Ai is Used for Ticket Categorization and Prioritization, and Ai Agents Can Be Customized . To Reflect Your Brand's Identity and Policiesefficiency Tools: the Platform Supports Media Exchange, Offers Message .




Templates and Internal Notes, and Allows for Instant Updates to Ai Agentslimitations (Capterra)lacks Features Related . To Quality Assurance and Workforce Managementdoes Not Support a Mobile Version for the Support Agentmay . Not Be the Best Solution for Transactional Ticket-based Customer Support Interactionspricingomnichannel (Annual Plans):growth: $29 Per . User Per Monthbusiness: $69 Per User Per Monthenterprise: Available on Requestvoice-only Annual Plansgrowth: $25 Per . User Per Monthbusiness: $40 Per User Per Monthenterprise: Available on Requestchat-only Annual Plansgrowth: $15 Per .