5. Grow Account Value
Staying aware of post-purchase intent signals can also pay off. Even after a lead has converted to a client, they still tend to interact with content, emails, and so on. You may notice that they have downloaded a white paper about one of your product extensions – this is a hint that they might be looking to make a follow-up purchase. Seize the day by cross-selling and up-selling.
Scaling sales means increasing the size of the team according to the sales targets that you need to meet.
Intent data is a great tool for enabling a scaled-up team uae whatsapp number to make sales faster and more efficiently.
Some of the ways to use intent signals for closing deals include personalization of messaging, prioritizing accounts, analyzing the competition, maintaining interest, and growing account value.For example, a sales team might buy third-party profiling data such as firmographic (company information) and technographic (technology use information) signals that would be classified as weak. The companies covered in this information may have never even heard of you. But they are intent signals nonetheless, and can be turned into intent-based targeting strategies that do amazing things.
Being Clear about Sales Intent Classification
There’s a bit of confusion out there around the phrase “intent classification.” For some, intent classification is a technology mix of natural language processing (NLP) and machine learning (ML) that channels an interaction into certain categories.
So, for example, if a customer types “I want to talk to a person” while using a chat bot, intent classification will route their request accordingly. The problem is that “intent” in the world of sales is short for “intent to purchase,” but many of the applications for the NLP type of intent classification are not related to sales.
Key Takeaways
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