Agentforce: Powering Personalization in Marketing Cloud

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In addition to Marketing Cloud, businesses can optimize their strategy with Agentforce, an AI-powered automated engagement tool.

Success story example:
A retail company integrated Agentforce and Marketing Cloud to automatically answer questions about product availability. The result?

60% reduction in response times.
40% increase in customer satisfaction.

Is your company looking to improve personalization and efficiency in customer service? The combination of Marketing Cloud, generative AI, and Agentforce is the answer.

Success Stories: Marketing ecuador email list Implementation
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Freeway Consulting, your trusted Salesforce partner, helps you win with a Marketing Cloud implementation.

Below are two success stories that illustrate how leading companies have transformed their marketing and data management strategies by implementing Salesforce solutions, in collaboration with Freeway Consulting.

Purdy Group: Powering Marketing with Salesforce Marketing Cloud
Grupo Purdy, a leading Costa Rican automotive conglomerate, sought to optimize its marketing campaigns and improve customer segmentation. To achieve this, it partnered with Freeway Consulting to implement Salesforce Marketing Cloud. This project focused on conducting a thorough functional and technical analysis of the tool, developing digital strategies aligned with business objectives, and automating processes to reduce manual tasks. As a result, Grupo Purdy achieved more effective communication with its customers, increasing lead generation and improving customer satisfaction . Click here to read more.