Analyze your customers’ behavior

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Before you even begin targeting new potential customers, you need to understand your current customers' behavior and build a strong customer profile. To do this, ask yourself the following questions:

What do we know about our customers in terms of demographics, interests, and purchasing preferences?
What don't we know about our customers that we need to find out?
Why do our current customers trust our company? What made them choose us?

Don't assume you already have the answers. Ask your current rcs data south africa customers to learn more. Indeed, your non-buyers—prospects who have left the sales funnel—can also provide insight into how your sales process can be improved.

Additionally, Monday CRM can simplify the analysis of all your survey results. The best sales funnel software will bring together all your marketing funnel data into a single, centralized platform for a clear view of purchase intent, average order value, and customer satisfaction.